Shipping policy
Shipping Policy
Thank you for shopping with us! This policy describes the shipping terms and conditions for your orders.
Order Processing Time
All orders are processed within 1 to 2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed a few days. Please allow additional days in transit for delivery. If there is a significant delay in shipping your order, we will contact you by email or phone.
1) Shipping Rates and Delivery Times in Spain
Shipping costs for your order will be calculated and displayed at checkout.
Products in Stock
Península
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Correos Standard: Free
- Estimated delivery time: 3-5 working days.
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Correos Express (Urgent): 6,00 €
- Estimated delivery time: 1-2 working days.
Balearic and Canary Islands
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Orders less than 60,00 €: 6,00 €
- Estimated delivery time: 3-5 working days..
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Orders of €60.00 or more: Free
- Estimated delivery time: 3-5 working days.
Occasionally, delivery delays may occur.
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2) Shipping Rates and Delivery Times in Europe
Products in Stock
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Orders less than 60,00 €: 6,00 €
- Estimated delivery time: 5-10 working days..
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Orders of €60.00 or more: Free
- Estimated delivery time: 5-10 working days.
Out of Stock Products (On Request)
For products not currently in stock, manufacturing and delivery times are between 7 and 30 business days.
Prices and shipping options are the same as mentioned above.
Shipping Confirmation and Order Tracking
You will receive a shipping confirmation email once your order has shipped, which will contain your tracking number(s). The tracking number will be active within 24 hours.
Damages
Our store is not responsible for products damaged or lost during shipping. If you received your order damaged, please contact the shipping company to file a claim.
Please save all packaging materials and damaged products before filing a claim.