Frequently Asked Questions (FAQs)

1. What is Al Zahrooni Co. known for?

Al Zahrooni Co. is known for its exquisite sterling silver jewelry for women. We've been crafting high-quality, timeless pieces since 1985 and are expanding our presence to Europe in 2024.

2. Where is Al Zahrooni Co. located?

We operate online, offering our customers the convenience of shopping from anywhere. Our physical location and headquarters are in Malaga, Spain.

3. What types of jewelry do you offer?

We offer a wide range of sterling silver jewelry, including rings, necklaces, bracelets, earrings, and more. Each piece is designed to capture elegance and sophistication.

4. Are your products handmade?

Yes, many of our pieces are meticulously handcrafted by skilled artisans, ensuring each item is unique and of the highest quality.

5. How can I care for my sterling silver jewelry?

To keep your sterling silver jewelry in its best condition, avoid exposing it to harsh chemicals or moisture. Clean it regularly with a soft cloth and store it in a cool, dry place.

6. Do you ship internationally?

Yes, we offer international shipping. Delivery times and costs may vary depending on your location. Please visit our Shipping Information page for more details.

7. What is your return policy?

We have a simple return policy. If you are not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Please see our Return Policy page for more information.

8. Do you have any sustainability initiatives?

Yes, we are committed to sustainability and ethical practices. We source our materials responsibly and strive to minimize our environmental impact.

9. How can I contact customer service?

You can contact our customer service team by email at info@alzahrooni.com or through our Contact / Chat page. We're here to help you with any questions or issues you may have.

10. Do you have any promotions or discounts going on?

We frequently have special promotions and discounts. Be sure to subscribe to our newsletter or follow us on social media to stay up to date with the latest offers.